Cookie Policy

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites store on your device when you visit them. Think of them as digital sticky notes that help websites remember information about your visit. At Flashflowsmart, we use various tracking technologies including cookies, web beacons, and local storage to enhance your experience with our budget control platform.

These technologies serve different purposes – some are essential for the website to function properly, while others help us understand how you interact with our financial tools and services. We believe in transparency about what data we collect and why.

Types of Tracking We Use

Specific Cookies We Use

• _flashflow_session
  Essential - Maintains your login session and security. Expires when you close the browser.
• user_preferences
  Functional - Stores your dashboard layout and notification settings. Expires after 1 year.
• _ga
  Analytics - Google Analytics cookie that helps us understand user behavior. Expires after 2 years.
• marketing_consent
  Marketing - Tracks your consent preferences for marketing communications. Expires after 2 years.
• budget_reminder
  Functional - Remembers your notification preferences for budget alerts. Expires after 6 months.

How Tracking Enhances Your Experience

When you use our budget control platform, cookies help create a seamless experience. For example, functional cookies remember your preferred currency display format and dashboard layout. This means you don't have to reconfigure your settings every time you visit.

Analytics cookies help us understand which features are most valuable to our users in the Vietnamese market. We've discovered that expense categorization tools are heavily used, leading us to expand these features. This data-driven approach helps us build better financial management tools.

Marketing cookies ensure you see relevant information about new features or educational content that matches your interests. If you frequently use our investment tracking tools, you might see information about our upcoming advanced portfolio analysis features planned for late 2025.

Managing Your Cookie Preferences

Data Retention and Your Control

We keep cookie data only as long as necessary for the purposes outlined above. Essential cookies are deleted when you close your browser, while preference cookies may last up to one year. Analytics data is anonymized and aggregated after 6 months.

You have control over your data. Besides using browser settings, you can use our cookie rejection button above to opt out of all non-essential tracking. This choice is remembered through a small essential cookie that stores your preference.

If you're located in Vietnam or anywhere else, you have rights regarding your personal data. You can request access to information we've collected, ask for corrections, or request deletion of your data by contacting our support team.

Third-Party Services

Some cookies on our website are set by third-party services we use to provide better functionality. These include Google Analytics for website performance analysis and customer support chat widgets. Each service has its own privacy policy governing how they handle data.

We carefully vet all third-party services to ensure they meet our privacy standards. However, we recommend reviewing their privacy policies if you want to understand exactly how they process your information.

Updates to This Policy

We review and update this cookie policy regularly to reflect changes in our services or legal requirements. When we make significant changes, we'll notify users through our platform dashboard or email. The "last updated" date at the top of this page shows when the most recent changes were made.

We encourage you to review this policy periodically, especially if you have concerns about data privacy. Our commitment to transparency means we'll always explain what data we collect and why we collect it.